FAQs

 

Applying for a merchant account is simple and takes just a couple of minutes. Simply fill out the sign-up form for a free quote on our website. There are absolutely no obligations.

Upon completing the form, it can take between 3 – 5 business days to get approved. We will notify you once you have been approved and promptly deliver the software or terminal equipment.

You will be able to begin accepting credit card transactions immediately after your approval. However, you will need to enter your merchant account information into the application. If you need the terminal equipment to accept credit card payments, you will need to wait until you receive it first.

Basic documents may be required in order to process your approval including proof of ownership of the company, a voided check, recent bank statements as well as recent tax returns.

With an PayeUp merchant account you will be able to accept Visa, MasterCard and Discover credit cards.

It varies based on your volume, history, financials and credit. We can work with you to secure multiple MID's to increase the amount you are able to process.

You will be able to accept international credit cards. However, all charges will be processed in USD.

Yes, as long as we can see enough information. Your website does not need to be open to the public in order to qualify, but we must be able to see basic information about products and pricing.

When we receive authorization for a transaction, we will make you aware of it so you can issue a receipt to the client and complete the sale. The card issuer will then bill the client and PayeUp will receive the funds. We will then transfer the money into your merchant account, which normally takes 48 hours.

Yes, you will receive a statement every month. We provide in depth transaction reporting that will make accounting your transactions a breeze! Works with most major accounting softwares including QuickBooks.

Yes, we have many high volume merchant accounts that have multiple MID's to better manage risk and balance their revenue streams.

We provide an advanced fraud scrubbing system that will stop more fraudulent transactions than other systems available. We also offer charge-back prevention 3rd party solutions that will help you prevent, fight and DRAMTICALLY lower your charge-back rate.

PayeUp uses standard credit card transaction encryption protocols to ensure secure transactions at all times. If fraudulent charges are made, the processing bank will be responsible.

PayeUp provides support by email or you can contact our support team at: 518-768-0000

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